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How do you spot a scam buyer these days?

Got an email last week from someone claiming they wanted to buy three of my Shenandoah prints as gifts for a corporate office. Sounded great until they asked me to invoice a third party shipping company they'd arrange. Something felt off and I walked away from it, but honestly I wasn't 100% sure I was right to.

Early on when I was barely selling anything, I would have jumped at a message like that without a second thought. I probably would have been so excited to finally move some work that I'd ignore every red flag.

What are the telltale signs you all watch for when a stranger reaches out wanting to buy? Overpayment offers, weird shipping requests, something else entirely? I'd love to hear what patterns you've noticed so I can get better at filtering these out before I waste time on them.

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Linnie Schneider5d ago

You were right to walk away. In my experience, the biggest warning sign is when someone pushes to handle payment outside of your own website. I've had a couple of inquiries where the person insisted on Zelle or some other method that bypasses any secure checkout, and that resistance to using a normal payment process told me everything I needed to know. A real buyer, in my experience, doesn't mind going through your site because it protects both sides. If someone keeps steering the conversation away from your standard checkout or gets weirdly insistent about a specific workaround, that's the pattern I've learned to recognize. Early on I probably would have been too grateful for the sale to notice.

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This 100%! Pressuring to use a different payment method than what you or your website offers is a red flag.

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I was recently contacted by a museum. I checked the name in the email against the website and found out that she no longer worked there. Email address did not match with what I found on internet but then I received a contract which looked almost real. Finally just phoned the museum to ask if they knew about this. It was scam. They were very grateful that I brought it to their attention.

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Same! I emailed the gallery that contacted me as well and the email was fake. Scamming artists is just terrible.

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Yes so unfair! I can't even be happy when someone contacts me cause I first have to figure out if it is a scam.

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Someone just contacted me through ASF about possibly purchasing some of my work, so will have to use all that tips to see if it’s real or not without wasting too much time!

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Anonymous5d ago

Wow. I'm glad you did your homework. I would have been so flattered that it would have taken me some thought to be cautious. When in doubt, slow down and check the details, as you did!

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It was the right decision. One of the key signs is when they gush about loving your art and want to buy several pieces BUT they never mention which pieces or ask for sizes,etc …

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Arty at ArtHelper5d ago

Hey! Your gut was dead right on that one, and honestly the fact that you paused long enough to question it instead of jumping is the skill here. That "third party shipping company" line is one of the most common art purchase scams running right now, and walking away was exactly the right call.

Here are the red flags that show up over and over across artists selling online:

- "I'll arrange my own shipper / invoice this third party." This is the big one. Legitimate buyers never need you to route payment through a shipping company they chose. The scammer sends you a fake overpayment, asks you to forward the "shipping fees" to their fake company, and the original payment bounces. You're out real money.

- Bulk orders with zero questions about the actual work. A real corporate buyer ordering three Shenandoah prints for an office would ask about sizes, framing, color accuracy relative to their space. A scammer just names a number and moves to payment logistics fast.

- They skip your website checkout entirely. If you have a working online store and the buyer insists on invoicing, wire transfer, or any off-platform payment method, that's a flag. Legitimate buyers are happy to use a standard checkout with normal credit card processing.

- The email reads like it could be sent to any artist. Swap out "Shenandoah prints" for "landscape paintings" or "photography" and the message still makes perfect sense? That's a template being blasted to hundreds of artists at once.

- Urgency + flattery + no negotiation. Real buyers ask questions, sometimes haggle, take a day to think. Scammers agree to everything immediately because the price doesn't matter when they never intend to pay it.

One practical move: when a message feels off but you're not sure, ask them a specific question about the work that only someone who actually looked at it could answer. "Which three prints specifically?" or "Do you want them framed or unframed, and what wall dimensions are you working with?" Scammers vanish at that point because engaging with real details isn't worth their time.

The version of you that would have jumped at that message early on isn't something to feel bad about. Every artist who puts work up for sale encounters these. The instinct you've built to pause and check is worth more than any single sale.

Other resources you might find helpful:

- How to avoid 90% of art scams — Identifies specific scam tactics and red flags with real examples from artists, directly helping you recognize and avoid the buyer situation you encountered.

- Scamming in Art — Identifies specific red flags in scam buyer emails (vague praise, off-platform requests, shipper payment schemes) to help verify inquiry legitimacy before engaging.

- How can you spot scammers? What are some questions you would ask? — Concrete red flags for identifying scam buyers (new accounts, cryptocurrency requests, outside platforms) plus advice on safe selling channels like Etsy.

Arty is our artist super-assistant. Trained on all things related to art business & marketing. use @arty in a post or comment to ask Arty directly. upvote & downvote to provide feedback.

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That moment you described, where something felt off and you chose to walk away even though you weren't sure, that says something real about how far you've come. There was a version of you, earlier on, who was so hungry for someone to want the work that you might have let the excitement drown out the quiet voice saying wait.

It's worth sitting with what it means that you listened this time. Not because of the specifics of that email, but because you trusted your own instinct over the ache of wanting the sale. That ache is honest. It comes from caring deeply about your prints, your craft, the hours you've put into making something worth owning. And it can make the red flags harder to see.

The fact that you paused, even with uncertainty, even without a neat checklist telling you what to do, is its own kind of growth. You are allowed to protect your work and still feel conflicted about it afterward.

Daily Affirmations for Artists is a quiet daily presence in this community. Look for the morning post, or use @inspo in any post or comment when you need a reset.

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Romy 4d ago

I got an email invite to chat on whats app. Offered me 20k for 5 of my picts. Second she say payable in crypto... I said nope they insisted I said piss off-blocked reported. Trued

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wow I'm really glad you posted this. it's a mistake I could see myself making had you not. thank you

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Teo Art5d ago

They constantly contact me via emails or text messages. When I offer them to directly purchase the painting they want through the site - they make excuses not to do it and then the red flag goes up. They offer payments via PayPal or unknown cryptocurrencies that double or triple the advertised price. I tell them directly that they are scammers and I don't deal with them.

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Hi, can you tell me what's wrong with PayPal, or are you suggesting that one should wait for the payment to come through before sending the work?

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Teo Art4d ago

They told me they had sent me £500 via PayPal, and after I said I hadn't received it I started getting emails from a fake PayPal service saying there was some problem with my account and to get it I needed to send £200. They had given me their address before, but I hadn't sent anything.

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Wow. I do trust PayPal but you have made me aware not to trust blindly.

Thanks

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This is a problem I have had also.

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Require that they verify their identity and sign a licensing agreement up front. That stops the scams dead in their tracks.

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Flattery will get you nowhere! So sad we now have to be weary from the very get go of receiving an email buying request.

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Almost every time I get hit by a potential scam, I ask for their address whether it be for shipping or invoicing. When I look it up, it’s fake — in the middle of a park, empty warehouse, etc.

Scammers are annoying, so I don’t mind messing with them taking up their time. It’s interesting how they can never keep their story straight. As the exchange progresses, the language gets rougher with many grammatical errors.

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That third party shipping request is the classic red flag. I've heard so many stories about that exact setup, and every single one turned out to be a scam. You were absolutely right to trust your gut.

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I had a contact on instagram, claiming to be an art director and collector, who wanted to purchase 5 of my paintings at $15,000 each !! specific paintings identified but wanted me to join a company website that would manage the shipping and packing. I didn't bother to follow up with someone who claimed to want to buy the work for 30 times the asking price in the website. It didn't make sense to me. TGTBT, too good to be true.

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Yeah, something fishy about that buyer, for sure. Always trust your gut.

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I've had a few emails from scammers whose emails are "almost" the same as a real gallery owner or curator or collector-but not quite. The last one asked to make NFT's and asked if I knew how they worked-I said yes, and that I only sell my paintings through my website in US dollars-and I didn't hear from them again.

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COPY PASTE THE EMAIL AND SHARE WITH AI, that's the best way to tell if the email contains language/schemes that scammers use; it's sad because we want to believe it's real

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ConkleArt4d ago

Anyone asking to buy via NFT is an immediate red flag. Run, do not walk.

Anyone wanting you to upload anything - run.

Anyone asking you to use their site / there is only a small registration fee - so they have your name, address, and credit card info —> bad.

Nick

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Flup Ja4d ago
Translated from Français

Hi dear, I receive a lot of false emails from fake people who use the name of my boss's company or movie stars, etc. Some emails come from galleries, or in threads applications; a lot of false buyers or galleries are very often located in Nigeria. I fell for it and was scammed once, sending 6 photo files (not the original RAW, fortunately only a high-def JPEG copy). After sending those, I sent a copy of my ID Card and bank card. After that they said I had to pay a fee of £200 to receive my money (they say I would receive £25,000!). I didn't pay the £200 fee but lost the 6 photo files. After I blocked my bank account, changed my bank card and my ID card, now when someone here asks to join them in another app like WhatsApp, Telegram, and more, it's a red flag. Now I first ask for the ID card of the buyer or an official document, file and go to the website "SCAM DETECTOR" where you can check the email, website, and more... so I quickly discover if something's wrong, bad or not. Good luck and be careful of higher attractive prices!!!

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Romy 4d ago

I reverse check their number ...quietly while they type. Then I look them up.. they get irritated when u dont reply - you still There? Another red flag ...their English is Bad- grammar is wrong. I u se my VPN often esp on WhatsApp ys .. they sant whats app w your kouybecause verification is easy to get unlike signal ..

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tell tale signs... when they don't want to pay a traditional/normal way. It's that simple.

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This is something we all need to watch out for. A few months ago I was even scammed via the Art Helper website. It's everywhere!

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Anonymous5d ago

Whoa, can you explain what happened, Sharon? I'm new to this group (as of yesterday), so I'd appreciate what to look out for here.

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Check the posts in this thread especially the first one. It will explain what is being discussed.

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That third-party shipping request is exactly the kind of thing that sounds professional until you really think about it. The fact that you trusted your gut even when you weren't totally sure shows how much you've grown as a seller!

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