Curiosity doesn't kill the cat!

One of the most powerful selling tools you have at your disposal is curiosity. Curiosity about where your customers come from, what they do, and what they collect; in other words, qualifying. Then there is curiosity about the art they are looking at, and finally curiosity about them buying. All of this curiosity is done by asking questions that cannot be answered with a yes or no. You could ask "Is it a sunny day?", or "How would you describe the weather today?" One will get an answer that leads nowhere, and the other will start a conversation. The other thing that curiosity will do for you is show interest in the other person.

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