Art Business

"Can you do better [on the price]?

This one always floors me, I confess. I once asked a fellow artist how he handled it, and he said, "I raise the price. When they say, I asked if you could do better, I answer and say I did. It's better for me. Sometimes they walk off in a huff; other times they just smile and laugh. Some will buy, some will say thanks and leave."

I don't want to be disrespectful to them (which I think his answer above is), but at the same time, I feel disrespected whenever anyone asks this. So, I'm hoping the collective wisdom of this group can lend a hand with answers other than, "what's your budget?" and pivoting to get them to buy something else. Or say, "sure, if you buy two of the same or higher price," or "sure, if you pay cash." The old, give to get.

Clearly they're interested enough to ask the price, and hoping for a discount. But I often feel this leads to a downward spiral, especially if other people are listening, and especially because they may brag to their friends and other people how they got the price down.

I would love your ideas. Thanks!

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57 Comments

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Michael Rocharde6d ago

I'm a little bit of an outlier on this subject, especially when it comes to galleries, art fairs, or events where things are being sold.

I don't ever discount. Let me clarify: I don't ever discount a single piece. If somebody is willing to buy two or more pieces, I will offer a package price, but on a single piece, I stand my ground.

Why is that? I believe that if you discount a piece, you diminish its value, and that's not fair to whoever created it. I also believe that discounting is a last resort; it is a form of desperation, and doing so shows weakness. I prefer to make the sale the old-fashioned way.

When you buy from online galleries, which most of us here have, there is no discount option. The price is the price. Why should the real world be any different?

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Good point.

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Mary Planding6d ago

I agree wholeheartedly Michael. But how do you handle the interaction? What do you say?

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Translated from Deutsch

I completely agree with you!

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I totally agree with You! Thanks for sharing your experience on making sales

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Linnie Aikens3d ago

I've been following Michael Rocharde's advice on this since these communities began, and I actually began finally selling orginals...5 since February! People take me and my art much more seriously and never balk about the price. This has been quite a lesson to me!

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Funny story: My mother was a talented watercolor painter. She told me a story once about a fair she was participating in locally. A person was admiring her work and one in particular. They asked if she had an room in my mother's price. My mother responded that she was comfortble with the price as listed. The person walked away and came back a couple times, each time asking if there was any wiggle room. Finally when the person walked away my mother put a new stickers on it $50 higher. When the person came back again, they said "you increased the price!". My mother replied "yes, I started thinking about that piece and decided it was worth more than my original price"! I said "good for you mom!"

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Mary Planding6d ago

I like the reply "I'm comfortable with the price." Her raising it was the same as the response my friend had. Did they buy your mom's work?

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No, they walked way, but my mother felt good!

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Translated from Español

Anyway, they wouldn't have bought it from her. A buyer doesn't do that very often. Or do you want her or not?

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Michael Rocharde6d ago

@Greg Jewell Good for her.

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The fact that you feel disrespected but don't want to be disrespectful back is the exact tension every artist in this thread is navigating. There's no perfect script, but asking the room is the right move.

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I make what I make to give away or sell. It doesn’t belong in my house. Each one has a different degree of time and effort. Even if I make “copies” every one is handmade so no 2 are alike. I don’t get attached emotionally to them. I make different kinds of crosses. I make them look like a piece of art intentionally so people will want to prominently display them, not for my benefit, to help lead others to God.

This next part is relevant because it mainly relates to sales. I bought and sold older machinery from school auctions for 10 years. I did every task required for deciding what to bid on to shipping freight. Some pieces were cleanable but at least half had to be completed refurbished, including painting. The refurb. ones were virtually a work of art when I finished. Very desirable. Of course I wrote every ad. All would state either “The price is firm or price is not negotiable”. I priced most items about 15% below current market value. Did my homework by checking “Sold prices” on eBay, not current asking prices. I rarely lowered prices. If I considered it, I considered all of my costs (less my time value). Ideally everyone would like to sell fewer pieces at higher prices but you risk not selling anything at all. I have tried the sell more items at lower prices, rather than fewer at higher prices and the first has worked quite well.

Your pricing has to depend on current economy and demographics of where you are trying to sell it. Huge factors.

Yes I had many people try to get my machinery for lower prices. Since I already knew my prices were better than most I knew they were just being cheap, or couldn’t realistically afford the it and shouldn’t have been asking about it anyway.

Here were a couple of not so harsh responses:

“If you asked a store cashier if you could have something at a better price, what do you think they would say? They would look at you like you were crazy.”

“This is my income. What would you say if your employer asked you to start working for less money?”

I’m not saying don’t negotiate at all but most requests are totally absurd. If you started at realistic current market value sales shouldn’t be few and far between. I convinced an artist of this recently and she sold 2 of her larger paintings quickly, not in a high income venue.

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Translated from Español

Could we organize a physical group exhibition among all the like-minded artists? Someone who could organize that would be interesting, since we're all here; if it's affordable...much better, a hug to everyone.

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I totally understand where youre coming from. Artists' work is often undervalued. I think that is just the society we live in, everyone is looking to save a buck because of how expensive everything is. Not at all fair to us as its not like we are selling an old chair, we are selling a piece of ourselves, something we put our heart and soul (and money) into. When people ask if I can do better on the price, I just politely say no, im firm at *price*. They'll either purchase it or they wont. Its actually quite rude of them to ask in the first place in my opinion, buying from an artist usually isnt a negotiation. But ill chalk it up to a lack of knowledge on art etiquette. They just dont realize how rude they are!

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Arty at ArtHelper5d ago

Hi there! The fact that you feel disrespected by the question but still don't want to disrespect the buyer back tells me you've got the right instincts for this. That tension is real, and naming it is half the battle.

Here's the reframe that takes the sting out: "can you do better on the price" is almost always a buying signal, not an insult. They want the piece. They're just testing the water. Once you hear it that way, the whole conversation changes.

A few responses that keep the warmth without giving ground:

- "This is actually my best price for this piece, and here's why it's worth it" then briefly share one thing about the materials, the hours, or the story behind it. You're not justifying, you're educating. Most people back down the moment they understand what went into it.

- Add value instead of cutting price. "I can't come down on the price, but I can include shipping" or "I'll wrap it gallery-style for you." You protect your number and the buyer feels like they got something.

- For repeat buyers or someone clearly on the fence: "I don't discount originals, but if you're interested in a print of this piece, I have those at a lower price point." This redirects without devaluing the original.

- The simplest version, delivered with a smile: "That is the best price." Full stop. No explanation, no apology. Warm tone does the heavy lifting.

The fellow artist's "I raised the price" line is funny, and humor can absolutely work at a booth or a show if that matches your personality. But if it doesn't feel like you, don't force it. The best script is one you can deliver without flinching.

Want help putting together your own version of this script tailored to how you sell? Let me draft a few responses you can keep in your back pocket

Arty is our artist super-assistant. Trained on all things related to art business & marketing. use @arty in a post or comment to ask Arty directly. upvote & downvote to provide feedback.

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I like the way you think!

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That fellow artist's answer made me laugh. The downward spiral worry is real, especially when other people are listening.

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Mary Planding5d ago

Yes, that's the most nerve-wracking part of it. Amateur collectors as this question when there's a crowd around. I wonder sometimes if they think that will pressure me into giving in and making the sale. Humans are always interesting ....

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Mary, if someone approaches me for a sculpture and immediately says “ I’m on a low budget”, I slightly respect that. But really it means that they want a deal and aren’t really concerned if I can buy groceries.

There’s been multiple instances where I sale them an older piece from the grave yard. The work is heading for metal recycling, but if their small budget pays me to refurbish it… totally a win.

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Translated from Português

People ask me: is this the client's price? (in the gallery)

I answer: no, this is my price.

As you know, galleries put on top of our price, between 40 and 50% over the artist's price.

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Translated from Español

The client knows that galleries take a percentage, which can reach 50%. Then there's the representative who can take up to 20% of the remaining 50% for the artist, and finally, there are the taxes of each country. The direct client is aware of this and knows that if they put the cash on the table, they can get a price well below the market value, and the artist knows they can even earn more than if it were sold through a gallery. Personally, I believe that lowering a price is a multiple betrayal: Betraying the trust of the art galleries that represent you. Betraying the clients who have paid the agreed price without haggling. Betraying the economy of the country where you reside. And betraying yourself by undervaluing the work you have created. Another point of view is that one is aware that one is making crafts disguised as art, where there are great similarities from one work to another because one has found the formula to "please" the market and keeps repeating and self-copying, then and only then can one lower prices because in my opinion, one is trading with an industrial product.

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the lack of value people place on our work sometimes is mind boggling and educating them is just a frustrating and boring conversation.

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Michael Rocharde1h ago

@Matthew King Don't try. You shouldn't ever have to justify the price of your work. It is worth what you feel it is worth. It's not worth spending any time on tire-kickers when there are real buyers out there. Shrug your shoulders, smile, say "Sorry", and walk away.

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Paul B22h ago

I love that response. Why is it always assumed that a better price is only to benefit the purchaser? Humour goes a long way when proving a point :)

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love it!

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Translated from Español

I completely agree 👏

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There is nothing wrong with being flexible and accomodating. That is a sale you could have and another person has your art. That they can share with friends and possibly have future sales because of it.

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As I have a hard time letting go of my favorite original art...I find that places like DeviantArt are perfect, as many people can receive "copies" of my original work, and therefore, allow many more people to view it--especially if they are wearing it on a shirt, a tote, a tumbler, etc. At some point, I know I will need to let go, especially as I expand my portfolio, but for now, this works for me. And it may continue to work for me. I am hoping to eventually feature original work in a gallery, where it can be sold, but that won't be for a while. I will have to think about it when it comes to that point.

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Ellie1d ago

Sorry but I dont mind to make them happy and go with thier offer. For my new collection I would say NO

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I will offer a 10% discount if they sign up for my newsletter or buy multiple items. I base that off the Art Storefronts website. I don't want them getting home and looking at my website and seeing that discount window pop up. I may change that as my prices online are a bit higher than at a show.

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Could I ask your honest opinion of Art storefronts?

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I think it is a good platform. What drew me was the ability to do merch and prints at the same time as well as their blog/art vault. Found some good insight on how to market myself at art shows and other insightful info. I also liked their art marketing calendar. Initially they are a bit pricey but I was able to get that down as well as the commission.

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I, too, don't know how to handle this question politely. I feel my prices are fair and maybe a little lower to help with the high shipping costs, which I can't do anything about.

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I completely agree with your point of view. But how weird! yesterday I had the same discussion with an artist friend and I spoke about desperation and lowering one's work value. On the other hand, I understand there are really desperate artists. I believe that the reply to this question is very personal.

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I do have offers for multiple prints but other than that I very rarely discount, with that said, if a day has been particularly slow at a market and someone is on the fence about buying a large piece, a little on the fly discount to incentivise the sale might make the difference between having the day written off to having a pretty nice profit.

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Translated from Français

Hello.

Good question... a question we could debate for a very long time, without really finding an answer 😉.

The price of an original and unique artwork is, in principle, difficult to define precisely. It is therefore likely to vary, within a certain limit, depending on demand. For my part, I have sometimes adjusted the price to the buyer's means, because access to art should not be reserved for certain people.

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Wendy 4d ago

I just had someone contact me after searching the internet to buy a print that I had in a gallery. They did not want to pay the gallery price and asked what MY price was. I gave him that price and he bought it. Yes, it was lower than the gallery price, but it enabled me to still make a sale and a profit. He also said he will need more in the future.

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Translated from Español

I do something I imagine is not common: when I'm commissioned to paint a painting, I don't charge any upfront payment, and I also assure them that if the finished painting isn't to their liking or isn't what they expected, I keep it, without resentment. I don't know if that's why, but none of my paintings have ever been rejected.

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Mary Planding3d ago

I require a 50% deposit. I’ve found that people will change their mind after I’ve already started the painting and long before I finish it if I don’t get the deposit. If they don’t like what I’ve done at any point and we can’t resolve the issue, then they owe nothing more. This way I’m not the only one who has skin in the game.

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Translated from Español

I think it's excellent, Mary. For me it's a paid hobby, and, personally, I pride myself on being able to read people. I realize after a bit of conversation whether my client is a buyer or is just testing the waters. Charging 50% is perfect. It puts pressure on me that I’d rather not have to work under.

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Translated from Français

Fixed price in the listing. I offer a few upfront discounts when I’ve known someone for a long time, like coworkers. And the same if you buy two works or more at once.

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@Mary. One way I’ve gotten around that is I tell them I’ll pay the sales tax or the VAT if it’s less than a certain %. Most are quite happy with that and think they’re getting a deal.

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Mary Planding3d ago

Yes that’s a common response, but it still devalues the work IMO and doesn’t teach them to value our creativity and expertise.

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@Mary Planding Your point is valid and I hadn't thought of it that way. Guess I'll be making some changes. Thank you. It just makes sense.

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So true. I know that everyone would love to be able to buy art work at a lower price. If people who want art work looks at different websites and compare the price, they will see that you are giving them a reduced price.

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@Cindy Maybe you should hire someone to handle sales then. There's no shame in delegating.

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I try to have enough markup to accommodate those who wish to haggle. Maybe it sounds disingenuous but it works. Some people just like to feel like they got the lowest price possible. At least it worked when I was selling picture frames.

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Oh! And you'd be surprised how many people don't haggle at all. They don't want to appear cheap.

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Mary Planding6d ago

But that's the point Molly. I don't want them to feel they got the lowest price possible. That devalues my brand. I rarely ever have anyone ask for a better price.

The last one that did, which was at a pop-up guild show (I'm a member of this guild), I replied and said, I appreciate your interest and asking, but you're asking me to devalue my work. [This after she told me what her emotional (very emotional) connection to the painting was. The title of the work clinched it for her.] She then asked if I'd be willing to sell it to her without the frame, I replied and said that would only reduce it by $20 (it was a $300 painting). She said to never mind, she understood, but wanted the painting anyway. She then went to the president of the guild and asked if he'd be willing to give her a discount (I later learned that she and her husband buy a lot of work from the guild), he said he would not charge her sales tax if she paid in cash. She bought it then and the president told me the % would come out of the guild's commission, not mine.

I always charge enough to cover any commissions to galleries, guilds, etc. But that isn't the point. For me, people who are asking for a discount don't seem to value the artist's expertise and creativity. That wars with some people's need to feel they "won" the transaction. And that's not energy I really want to engage with. Not sure what the answer is.

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I see your point but I think you already have your answer. When someone asks you to lower your price, in your market, it means they're just looking. Don't take it personally some customers like to talk down to salespeople and at the point of sale, you're the salesperson.

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Exactly-you become a salesperson instead of an artist. I think that's what most of us want to avoid.

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