Talking too much!

Most people ramble on and on and never get to the point. I think it was Shakespeare who said, "Brevity is the soul of wit." When somebody rambles, we tune them out in the same way that we tune out the sound of the refrigerator. Artists who ramble may notice how many people just walk out without saying goodbye.

In sales, the extent of our talking should be asking open-ended questions, and then listening intently to the answer before asking the next question, which will be based on what they just said. We have two ears and one mouth, which means we should listen twice as much as we speak.

#artsales