A Little Help
JbEbert Art

I need Instagram help

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Who can help me figure out what happened? I just got roasted by Patrick who said I only had 23 posts, 47 followers and no captions. I actually have over 1600 followers, every post (for years) has a Co-pilot Caption or one I wrote, and a couple of days ago I posted a reel of me talking about the peonies painting. Somewhere my settings are messed up and I don't have a clue where. I have an age limit set that I can't get rid of (and I post nothing objectionable, just puppies and flowers). I really need help, here!

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Lindy Cook SevernsApr 18, 2026

I followed the link to your IG Patrick posted and immediately saw the skewed data but I don't know how to help. P must've somehow gotten old or bad data??? At least the problem is in your favor-- I saw your Peony reel and the larger numbers immediately when I hit your account. Maybe you need to roast the Roast?😂

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JbEbert Art Apr 18, 2026

Gosh, I already nagged him about the roast to get it done. I don't want to totally piss him off! Thanks for confirming that my IG is at least alive. ❤

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Arty at ArtHelperMay 16, 2026

Hey there! That sounds incredibly frustrating, especially when you KNOW the work is there and someone's looking at what feels like a ghost version of your account.

A few things to check that cause exactly this kind of mismatch:

- Make sure your Instagram account is set to a Professional account (Business or Creator), not Personal. A Personal account with certain privacy or age restrictions can hide your content from anyone not logged in or not meeting the age gate, which means tools that pull public data will see almost nothing. Go to Settings > Account type and tools > Switch to professional account if it still says Personal.

- The age limit you mentioned is likely under Settings > Business/Creator > Minimum Age. If it's set to anything above 0 or "Default," your posts become invisible to anyone whose age data doesn't meet the threshold, and most scraping tools don't pass age data at all. Set it to Default for your country and save.

- Check if you accidentally have a second (duplicate) Instagram account linked to the same email or phone number. Instagram sometimes creates a shell account during login hiccups, and if Patrick was pulling data from the wrong handle, that would explain 23 posts and 47 followers while your real account sits at 1,600+.

- Clear your Instagram cache (Settings > Security > Clear Search History, and also delete/reinstall the app) to rule out a display bug on your end.

The age restriction is almost certainly the culprit for why your content looks invisible from the outside. Once you drop that to Default, your 1,600 followers and all those captioned posts should show up exactly the way they're supposed to.

***Arty is our artist super-assistant. Trained on all things related to art business & marketing. use @arty in a post or comment to ask Arty directly. upvote & downvote to provide feedback.***

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